User documentation

In the easyauth.ch user documentation you will find all the necessary information on using code cards to access your Microsoft account. The user documentation includes the following topics:

Note: If you have any problems with the login process, please see section `Troubleshooting` or contact your IT administrator.

Login to Outlook

Note: when testing, use an incognito browser if you have other accounts. You may also need to log out of your other accounts.

Open https://outlook.office365.com.

Or other Microsoft applications:

Step 1: Enter your email

Enter your email

Step 2: Enter your password

Enter your password

Step 3: Approve authentication using the code card

Approve authentication

Step 4: Enter the code from your code card

Enter the code

Choose from the card:

Choose from the card

You can persist the authentication if required.

Authentication successful

Troubleshooting

I entered an incorrect code 3 times

When you enter an incorrect code three times, you must wait one minute or more before you can attempt to complete the authentication. You do not need to refresh the page.

Incorrect code 3 times error

I lost my code card / My code card was stolen

Please contact your school IT administrator to ask for a new code card. When a new code card is generated, any old ones are automatically invalidated.

I have no code card

Please contact your school IT administrator to ask for a code card.

No code card error

My code card has expired

Please contact your school IT administrator to ask for a new code card.